This week saw the first European Open Identity Summit
hosted by identity management vendor ForgeRock . Following hot on the heels of the US summit, that was in Pacific Grove
, California in June, the sold out European event, brought together customers, partners, vendors and analysts from the likes of Salesforce, Deloitte, Forrester and Kuppinger Cole amongst others.
Whilst the weather was typically October-esque, the venue was typically French chateau, set in panoramic grounds, with great hosting, food and wine to keep everyone in a relaxed mood.
The agenda brought together the key themes of the modern identity era, such as standards adoption (XACML, SAML2, OAuth2, OpenID Connect, SCIM), modern implementation approaches (JSON, API, REST) through to the vision for modern identity enablement for areas such as mobile and adaptive authentication, all whilst allowing customers and partners a chance to collaborate and swap war stories with some great networking.
Consumer Identity As A Revenue Generator
I have discussed the evolution of identity management on several occasions over the years (not least in August!)
, with the current iteration seeing a strong focus on utilising the identity of the consumer, as an approach to help drive new and existing revenue, for services and applications. By capturing consumer identity details, either via portal facing registration systems, or making services available online, brand stickiness can be increased and a more relationship based approach can be developed. Developing platforms for consumer focused identity, requires several key components, mainly scale, modularity and agility.
Salesforce Expand Identity Offering
One of the key announcements
at the summit was the expansion of the identity offering, by CRM software as a service giants, Salesforce. With the Identity Connect platform,
Salesforce and ForgeRock have entered into an OEM agreement, where the ForgeRock Open Identity Stack is used to enable the Salesforce solution to allow enterprises to seamlessly integrate with existing on-premise identity directories, with additional SSO capabilities. Salesforce hope the solution will accelerate the onboarding of new and existing client accounts into their portfolio of online services. This is yet another example of organisations seeing customer identity as a key strategic component of business enablement and revenue generation.
Passwords Are Dead...Long Live The Password!
One of this years keynote speakers was Forrester's Eve Maler
. Always an articulate presenter, Eve dropped the bombshell that 'passwords are dead...'. Whilst this isn't probably the most surprising announcement in the identity and infosec worlds, there is still to be defined, a clear way to replace the use of passwords as an authentication mechanism. This is a topic I have blogged on multiple occasions (The Problem With Passwords Again, Still - Oct 2012, The Password Is Dead (Long Live The Password) - Feb 2012
, Passwords And Why They're Going Nowhere - Mar 2013
). The failures of password use, storage and implementation are well known, but they are now too well embedded technically and psychologically, that a simple passage to something resembling biometric sustainability is somewhat remote. Answers on a postcard with how that can be obtained!
The Future is Bright
Everyone loves modern - modern art, modern fashion, cutting edge music, the latest tech gadgets, but where does that leave modern identity management? Modern in this respect, shouldn't just be focused on the new and shiny. It needs to be focused on the new and useful. Mobile devices are clearly the key component for information access, either via smart phones or tablets. The desktop is dead and the laptop not far behind. Modern identity needs to integrate seamlessly with mobile devices, utilising native technologies and loosely coupled REST based APIs and integration points. Modern identity must also be convenient and easy to use. Security in general is bypassed when too restrictive or complex and modern identity is no different. For authentication and authorization processes to be effective, they need to convenient, good looking and easy to use.
The summit was a great event, that produced some interesting and thought provoking discussions, highlighting identity management as a key component of many organisations' go-to-market approach for 2014 and beyond.
 - For audience transparency, the author is employed by ForgeRock.